At Itilics we want to help you to achieve measurable targets from your Service Management Improvement efforts. There is no better way of demonstrating the achieved results than achieving the certification in the only Service Management Standard in the World, the ISO/IEC 20000.

Our consultants are all ISO/IEC 20000 accredited seasoned service management experts. With the practical experience and ITIL and ISO/IEC knowledge we can smoothen your road to achieve the ISO/IEC 20000 certification.

Itilics provides a proven  approach to achieve ISO/IEC 20000 certification for your organization. Our phased project approach helps you to prepare for the certification in a controlled way.  The set of services we can provide to help your organization in achieving the ISO/IEC 20000 certification includes:

• ISO/IEC 20000 Gap Assessment
• Training and Awareness Sessions
• Scope Planning Workshops
• Itilics Advantage Services:
  • Service Management Planning
  • Resource Planning
  • Process Implementation Workshops
• Audit Preparation

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